PayerMatrix PRIVACY POLICY

Effective Date: 12/8/2021

Applicability

This Policy describes our information collection and use practices on the sites where it appears. This Policy does not describe our practices on sites where it does not appear. It does not apply to the practices of subsidiaries or affiliates. It also does not apply to information about our members or our employees.

Information We Collect

Contact information. We collect your name and email address. This also includes your company and job title. We may collect your address and phone number.

Demographic information. We may collect information about your location. For example, your state or zip code.

Usage information. We collect logs and session data when you visit our site. We collect browser and operating system information. We may collect what site you came from or what site you visit when you leave us. We also look at the areas of our site you visit and any actions you make. We collect your IP address. We also collect device identifiers. This might include your hardware model.

Business Purposes for Collecting Information

We use information to communicate with you. We use information to respond to your questions. This includes questions about our site or services. For example, we might use your information to respond to your feedback. We also use information to communicate with you about our policies and terms or about your relationship with us.

 

We use information to provide and improve our services. We use information to provide our services. This includes customer support services. We may use information to improve our site or services or to customize your experience with us.

 

We use information for marketing purposes. We may use information to let you know about our services. For example, this could be by phone, email, or on social media platforms. We also use information to send you newsletters or other content we think you may find interesting. We may send you surveys.

 

We use information to protect our company and members. We use information to protect our company. We use information to identify fraud and secure our systems and accounts.

 

We use information for other purposes as permitted by law or as we may disclose to you.

Methods of Collecting Information

We collect information directly from you. We collect information if you contact us. We also collect information from you if sign up for email communications, or otherwise submit it to us. This could be in person. It may also be over the phone, or online.

 

We collect information passively. We use tracking tools to collect information. Tracking tools include browser cookies and web beacons. We may do this on our websites and in emails that we send to you. We collect information about users over time when you use our websites. We have third parties collect information this way.

 

We collect information about you from others. For example, our business partners may provide information about you to us.

We Combine Information

We combine information we collect from you on the website with information we receive from you offline. We combine information that we have collected across other third-party sites. We combine information across devices, such as computers and mobile devices. We also combine information you provide with information we obtain from third parties.

We Share Information with Others

We may share information within our family of companies. We may share information with our affiliates, parent company, and other related companies. This includes current and future companies.

 

We share information with vendors who perform services on our behalf. We may share information with trusted vendors that help us deliver our services. For example, we may share information with vendors who help us host and operate the site or help us send emails.

We share information if we think we have to in order to comply with the law or to protect ourselves. We share information we collect about you to respond to a court order or subpoena. We share information in response to a government agency or investigatory body request. We share information we collect when we investigate potential fraud.

 

We share information with any successor to all or part of our business. If all or part of our business was sold, we may share your information as part of that transaction. If there is a merger or acquisition, we may also share your information. If there is a financing or bankruptcy, we may share your information.

 

We share information as permitted by law and for other reasons we may describe to you.

You Have Certain Choices

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the “unsubscribe” instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions or other information about your account.

You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.

Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. Options you select are browser and device-specific.

California residents’ rights. If you are a California resident you may have additional rights. These rights exist under the California Consumer Privacy Act (CCPA). If you reside in California and are not a job applicant, employee or employee of another company interacting with us in your job role, you have the right to ask us what information we collect and use. You also have the right to ask what information we disclose and sell. You also have the right to request that we delete information we have collected from you. To exercise your rights contact us as described at the end of this policy. We will verify your request by matching information you provide with information we already have about you. We will not discriminate against you because you have exercised any of your rights under CCPA. If you are submitting on someone else’s behalf we may ask for additional information to verify your identity. This may include providing a signed letter verifying your right to make this request. We are also required to tell Californians if we “sell” information as that term is defined by applicable law. Sell means to share personal information with a third party for monetary or other valuable consideration. We do not do this based on our understanding of that term. We do not have actual knowledge that we sell personal information of minors under the age of 16. Certain exceptions may apply to requests you might make. For example, CCPA does not apply to Medical information governed by the Confidentiality of Medical Information Act or protected health information that is collected by a covered entity or business associate subject to the Health Insurance Portability and Accountability Act.

Nevada residents’ rights. We have disclosure obligations in Nevada. There, we do not exchange Nevada residents’ personal information for money. Nevada residents may opt out of the future sale of their information to a third party by contacting us as described at the end of this policy.

We Use Standard Security Measures

The Internet is not 100% secure. We cannot promise that your use of our sites or apps will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

We Store Information in the United States

Information we collect is stored in the United States. The site is intended for people who are in the United States. If you live outside of the United States and choose to use this site you understand that it is at your own risk. If you live outside of the US, you understand and agree that we may transfer your information to the US. Our sites and businesses are subject to US laws, which may not afford the same level of protection as those in your country. By submitting your information, you agree to the processing of it in the US.

Third Party Sites and Links

We may link to third-party sites or apps. If you click on a link to a third party site, you will be taken to websites we do not control. This includes our pages on social media sites. This policy does not apply to the privacy practices of these websites. Read the privacy policy of other websites carefully. We are not responsible for these third party practices.

Information Collection from Children

Our sites are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us. You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.

Information Collection from Children

If you have questions about this Policy, you can email us at customerservice@payermatrix.com.

Policy Updates

We may make changes or updates to this Policy. We will notify you of any material changes to this Policy as required by law. All changes will also be posted on our website. Please check our site periodically for updates.