Frequently asked questions

What are example criteria to qualify for these programs?Each medication and program may have different requirements, but they may include: Income, Clinical Appropriateness (diagnosis/indication), Medical Necessity, Age Requirements.Related questions

What if my income is too high to qualify? Do I still have to work with Payer Matrix and go through the program?We recommend that all employees seeking coverage, regardless of income, go through the same process with Payer Matrix.Related questions

How does Payer Matrix use my data?We use your prescription and treatment plan information in order to provide you with our advocacy services.Related questions

How does my employer work with Payer Matrix?Payer Matrix partners with employers to help lower the cost of prescription medications.Related questions

How will I receive and submit my enrollment paperwork?We prefer to send information to members via overnight mailing with signatures required. We will provide a prepaid label for any return documents.Related questions

How is my information protected? Payer Matrix follows industry-standard data security practices and has technical and organizational measures in place that are designed to protect your personal information.Related questions